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Refund policy

Refund Policy

Each pillow is custom made from your personal item, so we do not offer refunds or returns.

*Images shown feature sample custom memory pillows handcrafted from previous shirts to showcase our style and quality. Your pillow will be uniquely made from the shirt you send us.

How It Works:
From Shirt to Keepsake Pillow

1: Place Your Order Online
Choose your pillow style and any customization options by clicking on the pillow images above to view the product page with ordering options. Complete checkout and receive a confirmation email with shipping instructions to send your packaged shirt to our US based ship-to address.

2: Mail Us Your Shirt
Carefully package your clean shirt (or sweatshirt, sports jersey, etc.) and ship it to the address we provide in the order confirmation email. Customer covers the cost* of shipping the shirt to us.
* Shirts To Pillows Kits orders cover shipping all shipping cost in full and come with USPS free package pick up.

3: We Handcraft Your Pillow
Once we receive your shirt, we’ll get to work creating your custom keepsake pillow. Please allow up to 2 weeks for your pillow to be lovingly made. All Pillows and Pillow Covers are made in the US by an experienced team of seamstress.

4: We Ship Your Pillow Back for FREE
Your finished pillow will be carefully packaged and shipped (free of charge) to your home—or directly to a gift recipient if you prefer. We’ll send you an email once it’s on the way!

About Us

At Shirts to Pillows, we turn your meaningful shirts into handcrafted keepsake pillows. Inspired by saving my children’s favorite clothes, I wanted a lasting way to preserve those memories. Each pillow is made with care and love, honoring the stories stitched into every shirt we receive. Whether it’s a childhood tee, a special jersey, or a gift for someone you love—we’re honored to help you hold onto what matters most.

Shipping

1: Whether you're ordering for yourself or sending a heartfelt gift,
we offer FREE shipping on every finished pillow within the U.S.

2: You’ll need to send us the shirt you'd like turned into a keepsake. Customer covers the cost of shipping the shirt to us. We suggest
using insured and trackable shipping, as we can’t be responsible for delays or losses on their way to us.

3: After checkout, you'll receive an email with clear instructions on how to mail your shirt to our U.S.-based studio.

4: Once we receive your shirt, we’ll lovingly craft your custom pillow
and ship it within 2 weeks.

Refund Policy

Each pillow is custom made from your personal item, so we do not offer refunds or returns.

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